Date of Award


Document Type

Doctor of Nursing Practice (DNP)

Degree Name

Doctor of Nursing Practice (DNP)



Committee Chair

Susan Alexander

Committee Member

Catherine Reisenberg


Nurses--In-service training, Medical records--Data processing


Electronic Health Record (EHR) systems have been implemented throughout healthcare settings over the last few years, and clinicians rely on these systems to obtain information about patients, make clinical decisions, and deliver safe and appropriate care. Health information technology systems have downtime episodes both due to scheduled maintenance or unforeseen circumstances. The ability to deliver safe and effective care during downtimes is important, but training on downtime preparation is rarely included for healthcare staff. Training programs specifically designed on how to function during EHR downtimes, offered during nursing orientations, are needed to improve patient care and safety during potentially stressful situations.



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