Date of Award


Document Type


Degree Name

Master of Arts (MA)



Committee Chair

Sandra Carpenter

Committee Member

Aurora Torres

Committee Member

Jodi Price


Virtual work teams--Management., Teams in the workplace.


As use of virtual teams continues to grow, it is important to the success of businesses that the most effective individuals are selected for these teams. The present study explored which personality traits influenced the formality of communication and language use in virtual team communication. Additionally, the effects of virtual communication characteristics and cross-training styles on virtual team performance were also examined. Participants (N = 210) worked in teams of three as a team of Vice Presidents at a fictional Hollywood movie studio in the business simulation Tinsel Town to maximize profit for a simulated business year. The results of the current study conflicted with prior research and suggest additional research be conducted to confirm there were no underlying causes that altered the outcomes.



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