Date of Award
2014
Document Type
Thesis
Degree Name
Master of Arts (MA)
Department
Psychology
Committee Chair
Sandra Carpenter
Committee Member
Aurora Torres
Committee Member
Jodi Price
Subject(s)
Virtual work teams, Teams in the workplace, Virtual reality in management
Abstract
Prior research has investigated the benefits that cross-training can have on a number of team outcomes, including performance, transactive memory, team efficacy, and interpositional knowledge. The present study examined the effect that different types of cross-training can have on these outcomes. Rotational and clarification cross-training were predicted to result in better team performance than own-role training alone. Transactive memory, team efficacy, task interdependency, and interpositional knowledge were predicted to mediate this relationship. Results indicate that cross-training had no effect on team performance, which could have been the consequence of information overload or a weak manipulation. Cross-training did significantly impact transactive memory, but not team efficacy, interpositional knowledge, or task interdependency.
Recommended Citation
Pryor, Amanda, "Cross-training in virtual teams" (2014). Theses. 102.
https://louis.uah.edu/uah-theses/102